Shipping, Returns & Refunds

Effective date: October 24, 2026

This policy applies to orders placed directly with Courage to Go LLC through endajones.com. It does not replace the return policies of a third-party retailer where you purchase a book or other product.

Shipping and delivery

Shipping charges and available delivery details will be shown before you complete your purchase.

For books that are in stock and ready to ship, please allow up to 14 days from order confirmation for delivery. Delivery estimates for other products will be provided on the applicable product page or at checkout.

Please enter your shipping address carefully. If you notice an error, contact us as soon as possible at hello@endajones.com. We may be unable to change an order after it has shipped.

If an order cannot ship within the stated timeframe, we will contact you with the option to agree to a delay or cancel the unshipped order for a refund, as required by law.

Final sale

All purchases are final for change-of-mind returns or exchanges. This includes deciding you no longer want the item, choosing a size that you selected incorrectly, or placing a duplicate order. Please review the product details and your order carefully before purchasing.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, email hello@endajones.com promptly and within 24 hours of delivery. Include your order number and clear photos of the item and its packaging. Photos are required for us to review a claim about an item’s condition or whether the correct item was sent.

If a defect could not reasonably be discovered within 24 hours, contact us promptly after discovering it and include photos of the issue.

We will review the information and arrange an appropriate remedy, which may include a replacement or refund. If we need the item returned, we will provide return instructions.

Delayed or missing orders

If your order has not arrived by the stated delivery estimate, email hello@endajones.com with your order number and tracking information. Photos are not applicable to an order that has not arrived.

If an order cannot ship within the stated timeframe and you do not agree to a delay, you may cancel the unshipped order for a refund as required by law.

Refunds

All sales are final for change-of-mind returns or exchanges. Courage to Go LLC will provide a replacement or refund for an order that arrives damaged, defective, or incorrect after reviewing the order information and required photos. If we cannot fulfill an order as promised and you do not agree to a delay, you may cancel the unshipped order for a refund as required by law.

Approved refunds will be issued to the original payment method. The time it takes for a refund to appear depends on your payment provider or financial institution. Nothing in this policy limits rights or remedies that cannot be waived under applicable law.